Privacy policy

Personal data and privacy policy

This web portal does not collect any personal data without the knowledge of its users.

- Users : the collected personal data are exclusively those contained in the personal account opened voluntarily by each user, and protected by a password. The fields of the account relate to contact details (name, email address, telephone number, city, country), basic information on the hair loss profile (age, hair loss treatment received and sought) and photos showing the condition of the hair loss.

Users have access to all personal data stored in their account, and can modify them at any time. They have the ability to delete their account by sending an email to the webmaster.

The Operator declines all responsibility for the use made by Clinics of personal data included in messages sent to Clinics by our Users (requests for information, online diagnosis, quotes, appointments, etc..).

- Security of personal data : The Operator of undertakes to secure as much as it can the collected personal data, in particular by using a trusted internet service provider, and by ensuring to securing its own servers and those of its web agency.

- Legal Statement : A standard declaration to the French authorities (CNIL) has been registered under n° 1956972 .


"Cookies" facilitate the use of our web portal, and they do not collect any personal data. They allow our system to display the website in the language of the users. They are also used for statistical purposes (pages viewed, browser type), including Google Analytics. They can also help browsers to load pages more quickly when visiting our website.

Links to other websites

Links from  to other web sites can connect our visitors with other content and other systems, which are in no way the responsibility of the Operator, particularly as regards the possible collection of personal data and their use by the operators of these third party web sites.

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